Contact & support
Do you have a question about your order, setup or plan? We're here for you around the clock.
The fastest way to reach us – screenshots welcome.
+44 7394 475829
For detailed questions, invoices and refunds.
support@serieiptv.com
Opening hours
24 hours a day, 7 days a week. We reply in German and English.
So we can help you quickly
- Your username or order number
- The device and player you use
- A photo of the error message or start screen
Our official channels
Our only official channels are spielfilm.net, support@serieiptv.com and +44 7394 475829. We never ask for payment outside our order form.